Victim of a Crime
If you have been the victim of crime and you, or somebody else, needs urgent support you may want to consider the following:-
- In an emergency, or if you are in imminent danger contact the emergency services (999) and University Security (+44 (0)29 2087 4444). Non emergencies can be reported by dialling 101
- For 24/7 support from NHS Wales dial 111 or visit NHS 111 Wales
- You can report fraud or cybercrime to Action Fraud any time of the day or night using the online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and our advisors are available twenty four hours to give you help and advice if you need it.
- Contact Victim Support on 0300 303 0161 or 0808 168 9111 who may be able to offer further support
It is your choice whether you tell someone about your experiences. However it is important to know that there is support available and that the University can support you.
Support available through Cardiff University
Financial Difficulties
- If you are facing adverse financial difficulties as a result of a crime, such as fraud or theft, then you may be able to get financial help from the University through the Money Support Fund.
Counselling and Wellbeing
- The University's Counselling and Wellbeing are able to offer support if you are experiencing personal, emotional or psychological difficulties, including as a result of being the victim of crime. You can contact the Counselling & Wellbeing Team at [email protected] and on 029 2251 8888.
- If you would like to refer yourself for counselling with the Counselling and Wellbeing Team, you will need to complete the brief self-referral form.
- The Student Support Intervention Team (SSIT) are able to offer specialist support to students who have experienced traumatic events, violence and abuse. You can contact the team via the Report and Support tool or via Student Connect.
- If as a result of your experience, you feel that your ability to study has been impacted, you may wish to consider the Extenuating Circumstances process to request either an extension of one week for coursework, or a deferral of the assessment.
FAQs
What should I do if I or someone else is in immediate danger?
Dial 999 immediately and contact Cardiff University Security at +44 (0)29 2087 4444.
Who can I contact for help with harassment, hate crimes, or violence?
Reach out to the Student Support Intervention Team through the Report and Support tool (anonymous or identified).
How can I report a crime to the police?
Use 999 for emergencies, 101 for non-emergencies, or the South Wales Police online form for local incidents.
What support does the Student Support Intervention Team offer?
The Team consists of specialist University staff trained to respond to disclosures of violence and abuse and are able to support students affected by harassment, hate crimes, sexual violence, relationship abuse, bullying and other forms of unacceptable behaviour. They can provide practical support with housing, financial and academic needs. They are able to support students in reporting issues and can signpost students to specialist agencies.
Can I report a crime anonymously?
Yes, you can use submit a disclosure on the Crimestopper website.
What rights do I have when reporting a crime?
Under the Code of Practice for Victims of Crime, you have rights to support, updates on investigations, and compensation.
What is the SafeZone app, and how does it help?
The Safezone app allows students to contact University Security, share their location, and access campus safety tools.
Contact Student Advice
[email protected]
+44 (0)2920 781410