Welcome to Cardiff Students' Union. On this page, you will find the latest updates about opening hours and contact details so you can get in touch with our services.
Students' Union (General Enquiries)
Email: StudentsUnion@Cardiff.ac.uk - Telephone: 029 2078 1400.
You can leave feedback via our feedback page - this will ensure your feedback reaches the relevant department. Alternatively you can contact Customer Service by e-mailing sucustomerservice@cardiff.ac.uk
Press enquiries
Our dedicated press team will be happy to help with any media enquiries. The mailbox will be monitored Monday - Friday from 09:00 - 17:00, there will be limited out of hours access. Please state clearly your publication and any deadlines you are working to and we will aim to get back to you as soon as possible.
Accessibility information
Park Place Lift - This lift is operated by Cardiff University and provides access from Park Place (outside the entrance to the Centre for Student Life) to the Students' Union Building (Level 2).
Status - Working
Students' Union Passenger Lift - Cardiff Students’ Union Passenger lift provides access to all levels of the Students’ Union and to Senghenydd Road.
Status - Working
Area Times Contact
Welcome Centre Monday - Friday
10:00 - 14:00
Telephone: 029 2078 1400
Cardiff Students' Union at Heath Park Monday - Wednesday
10:30 - 14:30
Multi Faith Prayer Room Monday to Sunday
Open 24 hours a day
Telephone: 029 2078 1400
Customer Service Monday - Friday
09:00 - 17:00

Student Members Complaints Procedure

The Student Members Complaints Procedure outlines the procedures for complaints, discipline and appeals.

Student Members Complaints Procedure

If you would like to submit feedback please follow the link to ensure your feedback is received by the relevant department:

Submit feedback