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Student Advice

Welcome to Student Advice. This is where you'll find a listening ear and experienced trained staff offering specialist, student-centred advice. It's free, totally independent and run by your Students' Union.

Academic

Complaints

Consumer

Employment

General Student Questions

Health & Wellbeing

Heathcare Students & Placements (under development)

Housing & Halls

Money, Debt & Funding (under development)

 

Got a question?

We would definitely recommend checking our common questions page for a quick answer.

Common Questions

If we haven't answered your question already fill in the form below and a member of the team will be in touch!

 

 

Term Opening Times

Drop in Cathays Campus

Monday 12:00 - 14:00
Tuesday 12:00 - 14:00
Wednesday 12:00 - 14:00
Thursday 12:00 - 14:00
Friday 12:00 - 14:00

Drop in Heath Campus

Tuesday 12:00 - 14:00
Thursday 12:00 - 14:00

Appointments

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Common Questions Ask a Question

Confidentiality Statement

Customer Care Statement

Contact Us

Advice@Cardiff.ac.uk

02920 781410

Student Advice
Cardiff Students' Union
Park Place
Cardiff, CF10 3QN

Useful Contacts

Academic Schools

Cardiff Business School
+44 (0)29 2087 4674

School of Biosciences
biosischooloffice@cardiff.ac.uk
+44(0)29 2087 4974

School of Chemistry
chemistry@cardiff.ac.uk
+44 (0)29 2087 4023

School of Computer Science and Informatics
comsc-office@cardiff.ac.uk
+44 (0)29 2087 4812

School of Dentistry
dentaldean@cardiff.ac.uk
+44 (0)29 2074 2470

School of Earth & Ocean Sciences
earthreception@cardiff.ac.uk
+44 (0)29 2087 4830

School of Engineering
+44 (0)29 2087 4656

School of English, Communication & Philosophy
encap@cardiff.ac.uk
+44 (0)29 2087 6049

School of Geography and Planning
gandpenquiries@cardiff.ac.uk
+44 (0)29 208 74022

School of Healthcare Sciences
hcaredeanery@cardiff.ac.uk
+44 (0)29 2068 7689

School of History, Archaeology & Religion
adminshare@cardiff.ac.uk
+44 (0)29 2087 0505

School of Journalism, Media and Cultural Studies
jomecstudentsupport@cardiff.ac.uk
+44 (0)29 2087 4156

School of Law and Politics
law@cardiff.ac.uk
+44 (0)29 2087 6705

School of Mathematics
mathematics@cardiff.ac.uk
+44 (0)29 2087 4811

School of Medicine
medicine@cardiff.ac.uk
+44 (0)29 2068 8113

School of Modern Languages
modernlanguages@cardiff.ac.uk
+44 (0)29 2087 4889

School of Music
musicschool@cardiff.ac.uk
+44 (0)29 2087 4816

School of Optometry and Vision Sciences
+44 (0)29 2087 4374

School of Pharmacy and Pharmaceutical Sciences
+44 (0)29 2087 4151

School of Psychology
psychenquiries@cardiff.ac.uk
+44 (0)29 2087 4007

School of Social Sciences
+44 (0)29 2087 5179

School of Physics and Astronomy
+44 (0)29 208 74458

School of Welsh
cymraeg@caerdydd.ac.uk
+44 (0)29 2087 4710

Wales Deanery (PGMDE)
walesdeanery@cardiff.ac.uk
+44 (0)29 2068 8026

Welsh School of Architecture
archi-reception@cardiff.ac.uk
+44 (0)29 2087 4430

Emergency

999 – emergency number

101 – non-emergency number

University Security
controlroom@cardiff.ac.uk
+44 (0)29 2087 4444

Non-Emergency Welfare Concern
concernedaboutastudent@cardiff.ac.uk
Click here for guidance.

University Hospital of Wales
Accident and Emergency
+44 (0)29 2074 7747

NHS direct: 0845 4647

Police Student Liaison Officer
PC Mike Neate
Email: Michael.Neate@south-wales.pnn.police.uk
Tel: 0292063 3420, 07584770987
Alternative Email: SwpStudentLiaisonCardiff@south-wales.pnn.police.uk

Shelter Cymru: 02920 556120

Housing

Cardiff University Students’ Union – Student Advice – 02920 781410, Advice@cardiff.ac.uk

Rent Smart Wales 03000 133344

Tenancy Deposit Scheme – 0845 226 7837

Deposit Protection Service – 0844 4727 000

MyDeposits – 0844 980 0290

South Wales Fire & Rescue Service (home fire risk checks) – 0800 169 1234

Housing Enforcement – 02920 871762, privatesectorhousing@cardiff.gov.uk

Housing Options Centre – 029 20 570750

Welsh Water – 0800 052 0145, www.dwrcymru.com

Gas Safe Register – 0800 408 5500

Pest Control – 02920 872934, pestcontrol@cardiff.gov.uk

Food Safety – 029 2087 1128

Noise Pollution – 02920 871650

Other Advice

Connect to Cardiff (C2C) – 02920 872087

Citizens advice – 03444 77 20 20

Consumer Advice – 08454 04 05 06

Cardiff Trading Standards – 029 2087 2059

Integrated Sexual Health Clinic Cardiff – 02920 335207

Cardiff Bus – 029 2066 6444 / www.cardiffbus.com

Taxi Licensing – 02920 871651, licensing@cardiff.gov.uk

Support

Alcoholics Anonymous – 0845 7697 555

Cruse Bereavement helpline – 0870 167 0677

DAN 24/7 Drug and Alcohol Helpline – 0808 8082234

LGBT+ Cymru Helpline – 0800 023 22 01

LGBT+ Domestic Abuse Support – Rainbow Bridge Project – 0300 3031 982

Nightline – 02920 870 555

Samaritans – 0845 790 9090

Sexual assault referral centre (SARC) – 02920 335 795

TALK (Confidential Domestic Abuse and Sexual Violence Helpline) - 01443 744755 / JulieG@Atalyfro.org

University

Cardiff University Security
+44 (0)29 2087 4444
controlroom@cardiff.ac.uk

Cardiff University General Enquiries
+44 (0) 2920 874000
https://ask.cardiff.ac.uk/

Cardiff University Student Support Centre, Cathays Campus
+44 (0) 29 20 874844
studentsupportcentre@cardiff.ac.uk

Cardiff University Student Support Centre, Heath Park Campus
+44 (0) 02920 742070
studentsupportcentre@cardiff.ac.uk

Cardiff University International Student Support
+44 (0)29 2087 4432
international@cardiff.ac.uk

Cardiff University Registry
+44 (0)29 2087 6211

Cardiff University Student Cases
+44 (0)29 2087 6628
StudentCases@cardiff.ac.uk

Cardiff University Residences
+44 (0)29 2087 5199
+44 (0)29 2087 4849

Students Loan Company
0800 40501