About Us

Student Advice is a free, confidential and independent advice service for students of Cardiff University.


We are one of many departments in Cardiff University’s Students’ Union, this means that our service and the advice that we give is tailored to the needs of Cardiff University students.


Student Advice is independent of the University, this means that we can advise and represent students in University policies and procedures. Our fundamental role is to give you impartial advice and guidance and help you understand the options available to you.


Everyone within our team is really knowledgeable and approachable with the intention of providing high quality advice for any student seeking support. We are here to help you, as a student of Cardiff University, to understand, navigate and access the options that are available to you. We predominantly advise students on academic matters and housing rights and responsibilities, but we can also support students who may be managing concerns around their wellbeing, consumer contracts, or issues relating to money and funding. You can find out who we are on our Meet the Team page here.


To contact us, you can email advice@cardiff.ac.uk, call us on 02920 781410, or message via our web chat function on the bottom right hand side of this webpage. You can also stay updated through our social media: Follow us on Facebook ‘Advice CUSU’, Twitter and Instagram @CUSUAdvice.


In addition to the above, we also support the running and management of Cardiff University’s Student Led Services. Our Student Led Services (SLS) are, precisely, services that are run by Cardiff University students, to address specific needs. This currently includes helping students to meet new friends, eating well, mental health and wellbeing support, raising awareness of sexual health services in Cardiff and drug and substance help. Find out more about how to get involved in our SLS here.


You can find out more about other opportunities available to you and how you can get involved in your Students Union on our webpages, but remember Student Advice is here to help if you find yourself a bit lost, or in need of support.


Contact Advice

+44 (0)2920 781410