Consumer Advice

According to research conducted by an organisation call the Ombudsman Services, students are losing money every year through not complaining. This is either because they are not aware that they have a right to complain or because they don’t know how to. Please see the Ombudsman Services page for more information about how you can complain and save yourself some money.  


The Competition and Markets Authority have provided a useful guide to consumer rights for students that you can download here.


Avoiding Scams

Cancelling a Gym Membership

The Student Consumer Contract


Cardiff University Students’ Union, registered in Wales. Nothing here in contained constitutes an order for goods or services unless accompanied by an official order

Telephone | 029 2078 1400 Email | Website | Address | Park Place Cardiff CF10 3QN Charity No. | 1137163 Company Registration No. | 07328777
Undeb Myfyrwyr Prifysgol Caerdydd, wedi’i gofrestru yng Nghymru. Nid oes dim yn gynwysedig yma yn gorchymyn am nwyddau neu wasanaeth oni bai bod archeb swyddogol yn cyd-fynd ag ef

Ffôn | 029 2078 1400 E-bost | Gwefan | Cyfeiriad | Plas y Parc Caerdydd CF10 3QN Rhif Elusen | 1137163 Rhif Cofrestredig y Cwmni | 07328777