Contact Us

Welcome to Cardiff Students' Union. On this page, you will find the latest updates about opening hours and contact details so you can get in touch with our services.


Students' Union (General Enquiries)

Email: StudentsUnion@Cardiff.ac.uk - Telephone: 029 2078 1400


Feedback

You can leave feedback via our feedback page - this will ensure your feedback reaches the relevant department. Alternatively you can contact Customer Service by e-mailing sucustomerservice@cardiff.ac.uk




Press enquiries

Our dedicated press team will be happy to help with any media enquiries. The mailbox will be monitored Monday – Friday from 09:00 – 17:00, there will be limited out of hours access. Please state clearly your publication and any deadlines you are working to and we will aim to get back to you as soon as possible.

Email: SUPress@Cardiff.ac.uk




Accessibility information:


Park Place Lift - This lift is operated by Cardiff University and provides access from Park Place (outside the entrance to the Centre for Student Life) to the Students' Union Building (Level 2)

Current Status - Out of service.

Contact - If you have access needs to get from the 2nd floor of the Students' Union to Park Place and vice versa please contact the Centre For Student Life Building Support team on 07805 340429.


Students' Union Passenger Lift - Cardiff Students’ Union Passenger lift provides access to all levels of the Students’ Union and to Senghenydd Road.

Current Status - Working

Contact - If you have access needs within the Students' Union building please contact Security on 029 2078 1412



General


Area Status Times Contact
Welcome Centre Open Monday - Friday
10:00 - 14:00
Telephone: 029 2078 1400
StudentsUnion@Cardiff.ac.uk
Cardiff Students' Union at Heath Park Open Monday - Wednesday
10:30 - 14:30
SUHeathPark@Cardiff.ac.uk
Multi Faith Prayer Room Open Monday to Sunday
Open 24/7
Telephone: 029 2078 1400
StudentsUnion@Cardiff.ac.uk
Customer Service Open Monday - Friday
09:00 - 17:00
SUCustomerService@Cardiff.ac.uk
 

Food and Drink

Area Status Times Contact
The Taf Open Monday - Thursday: 11:00 - 00:00
Friday: 11:00 - 01:00
Saturday: 12:00 - 00:00
Sunday: 12:00 – 23:00
View menus and events
Starbucks Open Monday - Friday
08:30 - 15:30
Download our app to order.
Y Plas Open Monday to Sunday daytime
(Subject to availability)
View our full list of events here.
 

Study Spaces

Area Status Times Contact
Level One Open Monday to Friday
(Subject to availability)
 
The Lounge
3rd floor
Open Monday to Sunday
Open 24/7
For printing please check with Library Services or visit the Print Centre
 

Activities and Services

Area Status Times Contact
Student Advice Open Monday - Friday
09:30 - 16:30
Advice@Cardiff.ac.uk
Contact us: +44 (0)29 2078 1410
Student Voice Open Monday - Friday
09:00 - 17:00
StudentReps@Cardiff.ac.uk
Athletic Union Open Monday - Friday
09:00 - 17:00
AthleticUnion@Cardiff.ac.uk
Societies Open Monday - Friday
09:00 - 17:00
Societies@Cardiff.ac.uk
Give it a Go Open Monday - Friday
09:00 - 17:00
Giveitago@Cardiff.ac.uk
Cardiff Volunteering Open Monday - Friday
09:00 - 17:00
Volunteering@Cardiff.ac.uk
Transport Open SUTransport@Cardiff.ac.uk
Student Media Open Gair Rhydd and Quench available online. StudentMedia@Cardiff.ac.uk
Jobshop Open Monday - Friday Jobshop@Cardiff.ac.uk
Contact us: +44 (0)29 2078 1535
Skills Development Services Open Monday - Thursday
SDS@Cardiff.ac.uk
Contact us: +44 (0)29 2078 1489
Book your online course
Cardiff Students' Union Finance Open Monday - Friday
10:00 - 16:00
SUFinance@Cardiff.ac.uk
 

Ground Floor


Area Status Times Contact
Love Cardiff and Post Office Open Monday - Friday
11:00 - 17:30

Shop online
 
LoveCardiff@Cardiff.ac.uk
Follow us on Instagram for the latest news
@LoveCardiffSU
Cardiff Student Letting Open Monday - Friday
09:00 - 17:00
CardiffStudentLetting@Cardiff.ac.uk
Contact us: +44 (0)29 2078 1525
Blackwells Open Monday - Friday
10:00 - 16:00
Visit the website
Co-Op Open Monday - Saturday 07:00 - 22:00
Sunday: Closed
 
Repair IT Open Monday - Friday
09:00 - 17:00
repairitcardiff@gmail.com
Yume Hair & Beauty Open Tuesday - Wednesday 09:30 - 18:00
Thursday: 10:00 - 20:00
Friday - Saturday: 09:30 - 18:00
Sunday - Monday: Closed
Visit the website
Contact: 02920233270
McSims Open Monday - Friday
08:00 - 16:00
contact@mcsims.co.uk
Contact: +44 (0)2920 383139
The Bagel Place Open Monday - Sunday
08:00 - 16:00
 
Breatos Open Monday - Sunday
10:00 - 20:00
 
The Falafel House Open Monday - Friday
08:30 - 15:00
Saturday - Sunday
10:30 - 15:45
Order online
Visit their Facebook Page
Bubble Boba Open Monday - Sunday
11:00 - 19:00
Collection Only
Order online
Visit their Facebook Page

 

Sabbatical Officers

 

Name Role Email Telephone
Angie Flores Acuña Students' Union President
Find out more about Angie
SUPresident@Cardiff.ac.uk 029 2078 1425
Noah Russel Vice President Undergraduate Students
Find out more about Noah
VPUndergraduate@Cardiff.ac.uk 029 2078 1428
Alex Meers Vice President Heath Park Campus
Find out more about Alex
VPHeathPark@Cardiff.ac.uk 029 2078 1420
Georgia Spry Vice President Sports and Athletic Union President
Find out more about Georgia
VPSports@Cardiff.ac.uk 029 2078 1438
Micaela Panes Vice President Postgraduate Students
Find out more about Micaela
VPPostgraduate@Cardiff.ac.uk 029 2078 1408
Madison Hutchinson Vice President Societies & Volunteering
Find out more about Madison
VPSocieties@Cardiff.ac.uk 029 2078 1427
Deio Sion Llewelyn Owen Vice President Welsh Language, Community and Culture
Find out more about Deio
VPCymrarg@caerdydd.ac.uk 029 2078 1422

 

Strategic Management Team

 

Name Role Email Telephone
Daniel Palmer Chief Executive StudentsUnion@Cardiff.ac.uk 029 2078 1404
Ben Eagle Deputy Chief Executive StudentsUnion@Cardiff.ac.uk 029 2078 1517
Steve Wilford Director of Engagement and Participation StudentsUnion@Cardiff.ac.uk 029 2078 1424
Raechel Mattey Director of Communications StudentsUnion@Cardiff.ac.uk 029 2078 1409
Jan Boyce Director of Finance StudentsUnion@Cardiff.ac.uk 029 2078 1446

 


 

Student Members Complaints Procedure

The Student Members Complaints Procedure outlines the procedures for complaints, discipline and appeals.

Student Members Complaints Procedure

If you would like to submit feedback please follow the link to ensure your feedback is received by the relevant department:

Submit feedback


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