Contact Us

Welcome to Cardiff Students' Union. On this page, you will find the latest updates about opening hours and contact details so you can get in touch with our services.

Students' Union (General Enquiries)

Email: StudentsUnion@Cardiff.ac.uk - Telephone: 029 2078 1400

Feedback

You can leave feedback via our feedback page - this will ensure your feedback reaches the relevant department. Alternatively you can contact Customer Service by e-mailing sucustomerservice@cardiff.ac.uk

Press enquiries

Our dedicated press team will be happy to help with any media enquiries. The mailbox will be monitored Monday – Friday from 09:00 – 17:00, there will be limited out of hours access. Please state clearly your publication and any deadlines you are working to and we will aim to get back to you as soon as possible.

Email: SUPress@Cardiff.ac.uk

Accessibility information:

Park Place Lift - Cardiff University have installed a new permanent lift at the Park Place entrance to the Students’ Union. The lift is accessible from both entrances of the Students’ Union building.

Ground Floor Live Music and Gigs

General

Area	Status	Times	Contact
Welcome Centre	Open	Monday - Friday 10:00 - 14:00	Telephone: 029 2078 1400 StudentsUnion@Cardiff.ac.uk
Cardiff Students' Union at Heath Park	Open	Monday - Wednesday 11:00 - 14:00	SUHeathPark@Cardiff.ac.uk
Multi Faith Prayer Room	Open	Monday to Sunday Open 24/7	Telephone: 029 2078 1400 StudentsUnion@Cardiff.ac.uk
Customer Service	Open	Monday - Friday 09:00 - 17:00	SUCustomerService@Cardiff.ac.uk

Food and Drink

Area	Status	Times	Contact
The Taf	Closed	Monday - Thursday: 11:00 - 00:00 Friday: 11:00 - 01:00 Saturday: 12:00 - 00:00 Sunday: 12:00 – 23:00	View menus and events
Starbucks	Closed	Monday - Friday 08:30 - 16:00	Download our app to order.
Y Plas	Open	Monday to Sunday daytime (Subject to availability)	View our full list of events here.

Study Spaces

Area	Status	Times	Contact
Level One	Closed	Closed until further notice
The Lounge 3rd floor	Open	Monday to Sunday Open 24/7	For printing please check with Library Services or visit the Print Centre

Activities and Services

Area	Status	Times	Contact
Student Advice	Open	Monday - Friday 09:00 - 17:00	Advice@Cardiff.ac.uk Contact us: +44 (0)29 2078 1410
Student Voice	Open	Monday - Friday 09:00 - 17:00	StudentReps@Cardiff.ac.uk
Athletic Union	Open	Monday - Friday 09:00 - 17:00	AthleticUnion@Cardiff.ac.uk
Societies	Open	Monday - Friday 09:00 - 17:00	Societies@Cardiff.ac.uk
Give it a Go	Open	Monday - Friday 09:00 - 17:00	Giveitago@Cardiff.ac.uk
Cardiff Volunteering	Open	Monday - Friday 09:00 - 17:00	Volunteering@Cardiff.ac.uk
Transport	Open		SUTransport@Cardiff.ac.uk
Student Media	Open	Gair Rhydd and Quench available online.	MorganE5@Cardiff.ac.uk
Jobshop	Open	Monday - Friday	Jobshop@Cardiff.ac.uk Contact us: +44 (0)29 2078 1535
Skills Development Services	Open	Monday - Thursday	SDS@Cardiff.ac.uk Contact us: +44 (0)29 2078 1489 Book your online course
Cardiff Students' Union Finance	Open	Monday - Friday 10:00 - 16:00	SUFinance@Cardiff.ac.uk

Ground Floor

Area	Status	Times	Contact
Love Cardiff and Post Office	Open	Monday - Friday 11:00 - 17:30 Shop online	LoveCardiff@Cardiff.ac.uk Follow us on Instagram for the latest news @LoveCardiffSU
Cardiff Student Letting	Open	Monday - Friday 09:00 - 17:00	CardiffStudentLetting@Cardiff.ac.uk Contact us: +44 (0)29 2078 1525
Blackwells	Open	Monday - Friday 10:00 - 16:00	Visit the website
Co-Op	Open	Monday - Saturday 07:00 - 22:00 Sunday: Closed
Repair IT	Open	Monday - Friday 09:00 - 17:00	repairitcardiff@gmail.com
Yume Hair & Beauty	Open	Tuesday - Wednesday 09:30 - 18:00 Thursday: 10:00 - 20:00 Friday - Saturday: 09:30 - 18:00 Sunday - Monday: Closed	Visit the website Contact: 02920233270
Acute Barbers	Closed	Closed until further notice	acutebarbers@hotmail.com Contact: +44 (0)2921 329094
Print Centre	Open	Store closed but you can order online or visit Print Centre, 6 Windsor Place, CF10 3BX	union@printcentrecardiff.com Contact: 02920 233225
Kodak	Open	Store closed but you can order online	union@printcentrecardiff.com Contact: 02920 233225
The Bagel Place	Open	Monday - Sunday 08:00 - 16:00
Breatos	Open	Monday - Sunday 10:00 - 20:00
The Falafel House	Open	Monday - Friday 08:30 - 15:00 Saturday - Sunday 10:30 - 15:45	Order online Visit their Facebook Page
Bubble Boba	Closed	Monday - Sunday 11:00 - 19:00 Collection Only	Order online Visit their Facebook Page

Sabbatical Officers

Name	Role	Email	Telephone
Gina Dunn	Students' Union President Find out more about Gina	SUPresident@Cardiff.ac.uk	029 2078 1425
Noah Russel	Vice President Education Find out more about Noah	VPEducation@Cardiff.ac.uk	029 2078 1428
Ashly Alava Garcia	Vice President Heath Park Campus Find out more about Ashly	VPHeathPark@Cardiff.ac.uk	029 2078 1420
Olivia Evans	Vice President Sports and Athletic Union President Find out more about Oliva	VPSports@Cardiff.ac.uk	029 2078 1438
Angie Flores	Vice President Postgraduate Students Find out more about Angie	VPPostgraduate@Cardiff.ac.uk	029 2078 1408
Shreshth Goel	Vice President Societies & Volunteering Find out more about Shreshth	VPSocieties@Cardiff.ac.uk	029 2078 1427
Rebecca Deverell	Vice President Welfare & Campaigns Find out more about Rebecca	VPWelfare@Cardiff.ac.uk	029 2078 1422

Strategic Management Team

Name	Role	Email	Telephone
Daniel Palmer	Chief Executive	PalmerD@Cardiff.ac.uk	029 2078 1404
Ben Eagle	Deputy Chief Executive	EagleB@Cardiff.ac.uk	029 2078 1517
Steve Wilford	Director of Engagement and Participation	WilfordS@Cardiff.ac.uk	029 2078 1424
Raechel Mattey	Director of Communications	MatteyR@cardiff.ac.uk	029 2078 1409
Jan Boyce	Director of Finance	BoyceJ3@Cardiff.ac.uk	029 2078 1446

Student Members Complaints Procedure

The Student Members Complaints Procedure outlines the procedures for complaints, discipline and appeals.

Student Members Complaints Procedure

If you would like to submit feedback please follow the link to ensure your feedback is received by the relevant department:

Submit feedback

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