There is a few things to try before flagging this with the Students' Union. If you are having problems logging into all university systems, you may need to reset your password. You should also try logging in using your student number both with and without the ‘C’.
If you are still struggling, you can go to the ‘Still Having Problems?’ link at the bottom of the help page on the website, and it will direct you to our web team, who will be able to help. To make this process quicker, make sure to get in touch using your Cardiff university email, including your student ID number and a screenshot of what you are seeing on the voting page within your email.
If you require any further support, please contact Elections@Cardiff.ac.uk

To help you decide who to vote for candidates put their ideas into a manifesto. You can read the candidates manifestos on the meet the candidates tab.

If you need to make a complaint about a candidate, visit our complaints page and fill in the online form. You will also find the election regulations on our complaints page.

Electing students into leadership roles to represent the student population in the running of Cardiff Students’ Union is one of the most important things we do each year. For those student leaders to be as representative of the student population as possible, we need lots of students to vote. And when we say lots, we mean the more the better!
So to say a big thank you for taking the time to cast your vote, we're giving all voters a £5 Students’ Union voucher on us!

Once you have voted for all positions, you will receive an email within 24 hours to confirm how to collect your Students' Union voucher. Collection of vouchers will begin from Monday 13th March 2023 and voters will have until Friday24th March to collect.

1. £5 Students’ Union vouchers are limited to one per student who submits an online ballot paper during the 2023 Spring Elections voting period (6th-10th March 2023).
2. £5 Vouchers can be redeemed in The Taf, Starbucks (Level 2, Students’ Union building) and Love Cardiff (excluding Post Office transactions) only.
3. £5 must be redeemed in a single transaction, no change will be given. Cannot be used or exchanged for a deposit for any other or future purchases.
4. Only one voucher to be redeemed per transaction.
5. An email confirmation will automatically be sent to voters once they have voted for all positions. This email confirmation will need to be shown at a collection point (outlined in point 6) and a physical voucher will be given.
6. Vouchers can be collected from:
   1. Students’ Union Welcome Centre in Cathays, Monday > Friday 09:00 to 17:00
   2. The Students’ Union Hub in the IV Lounge at Heath Park, Monday > Friday 10:30 to 14:30
7. Voucher collection will begin on Monday 13th March and will end on Friday 24th March Vouchers must be redeemed by Friday 16th June.
8. Vouchers not valid on special event days.
9. Vouchers cannot be exchanged for any cash value.
10. We reserve the right to remove this promotion at any time without notice.
11. Students collecting their voucher from the Heath Park Campus may exchange their £5 SU Voucher for a £5 IV Lounge Voucher:
    1. The ability to exchange is restricted on a first-come first-serve basis until stocks last.
    2. All IV Lounge vouchers expire on 31st March 2023.