Personal Safety

The importance of your personal safety cannot be overstated so, when you’re out and about, even if that is very near to your home, it’s important to take some sensible precautions to stay safe.

Urgent Advice

  • You should always dial 999 and then also inform Security Dial +44 (0)29 2087 4444, if the situation involves: imminent danger, suicidal intention, possessing a weapon, threats of harm, physical injury, death of a student or terrorism.
  • If you need medical assistance but are not sure if it is an emergency, you can now call CAV 24/7 on +44 (0)300 10 20 247.
  • If your concern relates to yourself or someone else’s safety in relation to violence and abuse, please email: These services are available 09:00-16:00 Monday-Friday.
  • If you are reading this and you are concerned about yourself or someone else’s safety in relation to thoughts of self-harm, suicide or mental health concerns we encourage you to email

Practical Safety Tips

  • Always think ahead and make a plan with other people as to how your are going to get home. If you are going out drinking, it is best to do this before you start. If you suddenly find yourself very drunk and wanting your bed, it is easy but potentially very dangerous to wander off alone. Although incidents are uncommon, they do happen and you need to be mindful of the risk you are taking if not with others.
  • Walk home in groups or with a friend when it is dark.
  • Stick to busy, well-lit areas and keep close to a group if you feel unsafe. 
  • Think about carrying a personal safety alarm with you when you’re out.
  • Stay alert and aware of your surroundings – don’t wear your headphones when you’re out alone.
  • Only use licensed taxis.
  • If you are getting a taxi, it is still sensible to do this with a friend. If you can’t go with someone, always let somebody know where you’re going and with who. The Students’ Union operates a Safe Taxi scheme with Dragon Taxis, which is available for all Cardiff University students. This scheme allows you to travel even if you do not have any way to pay at the time. You will need to show your student card and will need to pay later.
  • Never leave drinks unattended in pubs or clubs. Both males and females can both be at risk of ‘spiking’. Keep an eye on yours and your friends’ drinks at all times and never return to a drink if you have left it unattended. 
  • If you cycle, make sure you’ve taken measures to secure your bike. Cardiff is a small city and bikes are a great mode of transport for students but they are expensive! Your bike lock may not be impenetrable so where possible, keep your bikes inside a bike shed, your property or in your garden, locked up with a sufficient bike lock.
  • Avoid showing cash or any items of value when out and about. Keep your cash, cards and personal belongings out of sight and make sure they are in a safe and secure area. If you don’t already, get a wallet or purse to store cards and cash - loose cards and change are easy to lose and can be a pain to replace. If you carry your wallet/purse in your bag, try to put it in the main part of the bag rather than the most accessible front pocket. If it’s easily accessible to you, it’s easily accessible to a thief too.
  • When using a cash machine, try to use it in daylight or well-lit areas. Be wary of people standing too close and conceal your PIN when you type it in. Take your card and cash promptly.
  • Report anything suspicious to police on 101 or University security control on +44 (0)29 2087 4444

Personal Safety Alarms

Cardiff University Security have personal safety alarms available free of charge. You can collect your alarm from the Security Centre on Park Place between the hours of 9am and 3pm.

Personal Safety Apps

Download Cardiff University's SafeZone app, that allows you to easily alert the University Security if you need help or assistance. Once the alert is sent, your location will be displayed on a map for the security officers to see. You will be offered the option to call Security. If you don’t do this, a security officer will call you, to understand how best to respond to your situation. The SafeZone app is free to download, and is accessible to all Cardiff University students.

You can also consider downloading other personal safety apps, such as Panicguard or Hollieguard. These apps work by sending your location and need for assistance to your chosen contacts.

Contact Student Advice
+44 (0)2920 781410