If you are a postgraduate research student (PhD / MPhil), the procedure to submit an appeal is different so please consult the Student Advice team for further guidance.
A student may appeal against the results following the formal publication of the results by the University by submitting a completed Academic Appeal Form within 28 calendar days of the published decision. Students who submit an appeal outside of the 28 calendar day deadline must provide a good reason for doing so in order for the appeal to be considered. The Academic Registrar or nominee shall consider the reason for lateness and confirm whether the appeal will be accepted for consideration; this decision will be final.
Can I appeal against my result?
If you wish to appeal against your result which has been decided by the Exam Board, you must use the Academic Appeal Procedure for it to be considered. PhD/Mphil students and those on some professional courses will need to use the Appeals form which can be downloaded from the Student Intranet website.
The Academic Appeals procedure can be found here.
Grounds for an Academic Appeal
The University has very specific grounds for appeal and it is extremely important that you are appealing within these grounds in order for your appeal to be considered.
1) The mark and/or result published by the University contains arithmetical or other errors of fact.
If you believe an arithmetical or other error has occurred in your published marks, progression or award decision then you should seek clarification from the University by raising an academic appeal. The University will only check your marks for errors, not remark your paper.
2) Defects or irregularities in the conduct of the Examinations and/or other Assessments or in written instructions or advice.
You can appeal on this ground if you can demonstrate and provide evidence that:
- a defect or irregularity occurred and it had a seriou detrimental impact on your academic performance;
- bias or perception of bias occured in the marking of yout assessment;
- the Examining Board has not addressed defects or irregularities that occurred in the coduct of or the written advice relating to your assessment;
- action the Examinating Board took in relation to a defect or irregularity was unreasonable in light of all the facts.
3) Extenuating Circumstances which were not known to the Examining Board, and where the student can show good reason why such circumstances could not have been made known to the Examining Board when the student was assessed, and which are shown to have had an adverse effect on the student's performance.
The Extenuating Circumstances must be:
- Severe and exceptional;
- Unforeseeable or avoidable;
- Close in time to the assessment, or where you can demonstrate that the circumstances continued to have an impact on their academic performance in the assessment.
You cannot appeal just because you disagree with the examiner or you want a remark. The University will not consider any appeals which challenge academic judgement.
What happens once you have submitted an appeal?
After you have submitted an appeal to the University you will receive an acknowledgement from Student Cases. If your appeal is not deemed to fall within the grounds, you will be informed. Otherwise, your appeal and any supporting evidence will be sent to the Chair of the Exam Board in your School for verification on the grounds you have appealed. Under the regulations, the Chair is normally expected to submit a response back to Student Cases within 14 days but, in Student Advice's experience, this may vary depending on the number of cases being processed.
The Vice-Chancellor will appoint a pool of senior academics who will be trained to consider appeals under this procedure. The Academic Registrar or nominee will appoint one senior academic from a different college to you to consider the appeal. In these cases the appeal form and evidence provided by you along with the information provided by the Chair of the Exam Board will be considered.
There are three possible options available to the senior academic when considering the outcome of your appeal;
- Refer the appeal to a reconvened Examining Board to review the original decision in light of the information presented;
- Reject the appeal, or;
- In exceptional cases refer the appeal to an Appeal Board for considration. In this case, a Student Advice adviser can help you decide how best to present your case and make verbal representations on your behalf.
If your appeal is referred back to a re-convened Exam Board, Student Cases will communicate this decision to you and contact the Chair of the Exam Board. The Chair re-convenes the Exam Board to consider your case. A referral to a re-convened Exam Board does not automatically mean that the Exam Board is expected to change their mind in light of your appeal. Each appeal is considered on its individual circumstances and some students receive a change in decision but similarly others do not.
Once the senior academic has made their decision you will be provided with a letter outlining; the reason for that decision; and the next part of the process.
When the outcome of your appeal has been decided
Once the outcome of your appeal has been decided, you will be notifed by Student Cases. You will then be given 7 days to request a review of the appeal decision. If you notify Student Cases that you do not wish to progress to the review stage or the 7 days passes and you do not submit a review request a Completion of Procedures letter will be issued.
Your Completion of Procedures letter should explain that your appeal has been considered by the University, and the outcome that has been decided on. The letter will refer to the Office of the Independent Adjudicator.
If you are unsure about the Appeals Procedure or would like any advice or guidance on the process, you should contact Student Advice where an adviser can help.