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Academic Appeals

If you are a postgraduate research student (PhD / MPhil), the procedure to submit an appeal is different so please consult the Student Advice for further guidance.

Can I appeal against my mark?  

If you wish to appeal against your mark which has been decided by the Exam Board, you must use the Verification and Appeal procedure for it to be considered. Your appeal must be submitted using the Appeals & Verification form which can be downloaded from the University Registry website.

Is there a deadline?

You must submit your appeal within 28 days of the issuing of your official module/award result. The University deems it your responsibility to check your SIMS account. If you are outside of the 28 day deadline, the academic regulations state that the appeal can be rejected for being outside the time limit. If you are considering making an academic appeal, we strongly recommend that you contact the Student Advice for advice before submitting your appeal form.

Your appeal will be handled by the Student Case Service which is part of the Registry, Governance and Students Directorate. Any correspondence about your appeal should be directed to Student Cases and not your School.

Cardiff University Students' Union is independent from Cardiff University, so the Student Advice can offer you independent and impartial advice about your appeal.

What grounds can I appeal on?

The University has very specific grounds for appeal and it is extremely important that you are appealing within these grounds for your appeal to be considered.

  1. The mark and/or result published by the University contains arithmetical or other errors of fact
  2. Defects or irregularities in the conduct of the Examinations and/or other Assessments or in written instructions or advice relating thereto which were not known to the Examining Board, when such defects, irregularities or advice are shown to have had an adverse effect on the student's performance or evidence that the Examining Board has acted inappropriately
  3. Extenuating Circumstances which were not known to the Examining Board, and where the student can show good reason why such circumstances could not have been made known to the Examining Board when the student was assessed, and which are shown to have had an adverse effect on the student's performance.

You cannot appeal just because you disagree with the examiner or you want a remark. The University will not consider any appeals which challenge academic judgement.

How can Student Advice help?

A Student Advice adviser can discuss the issues you wish to appeal about and advise you on how best to construct an appeal within the grounds. We can review a draft of your appeal and discuss with you what evidence you may need to support your appeal. It is your responsibility to present any evidence you wish the University to consider with your appeal submission within the appeal deadline.

You cannot appeal just because you disagree with the examiner or you want a remark. The University will not consider any appeals which challenge academic judgement.

After submitting an appeal

After you have submitted an appeal to the University you will receive an acknowledgement from Student Cases. If your appeal is not deemed to fall within the grounds, you will be informed. Otherwise, your appeal and any supporting evidence will be sent to the Chair of the Exam Board in your School for verification on the grounds you have appealed. Under the regulations, the Chair is normally expected to submit a response back to Student Cases within 14 days but in Student Advice's experience, this may vary depending on the number of cases being processed.

The Vice-Chancellor appoints at least two members of senior members of academic staff to consider appeals. Your appeal, along with your supporting evidence will be considered by a Senior Academic alongside the Chair of Exam Board's verification response and one of the following decisions will be made:

  1. Your appeal is referred back to a re-convened Exam Board to give full consideration to your appeal.
  2. Your appeal is rejected and it will not warrant any further consideration. Student Cases will issue you with a Completion of Procedures stating the decision.
  3. Within the regulations, the senior member of Academic staff can refer an appeal to an appeal Board for further consideration but in Student Advice's experience this is extremely rare and reserved for complex appeals. The Appeal Board can decide either (i) or (ii) of the above.

If your appeal is referred to an Appeal Board, a Student Advice adviser can help you decide how best to present your case and make verbal representations on your behalf.

If your appeal is referred back to a Re-convened Exam Board, Student Cases will communicate this decision to you and contact the Chair of the Exam Board. The Chair re-convenes the Exam Board to consider your case. A referral to a re-convened Exam Board does not automatically mean that the Exam Board is expected to change their mind in light of your appeal. Each appeal is considered on its individual circumstances and some students receive a change in decision but similarly others do not.

Every appeal is different and the Exam Board has to exercise their judgement in each individual case. Student Cases will communicate the decision of the Exam Board to you, along with a reason for that decision, and no further consideration of your appeal will occur.

Every appeal is different and the Exam Board has to exercise their judgement in each individual case. Student Cases will communicate the decision of the Exam Board to you, along with a reason for that decision, and no further consideration of your appeal will occur.

Completion of Procedures Letter

Your Completion of Procedures letter should explain that your appeal has been considered by the University, and the outcome that has been decided on. The letter will refer to the Office of the Independent Adjudicator (OIA).

If you are still dissatisfied with the outcome of your appeal and received a Completion of Procedures letter, it is advisable to speak to ARC adviser about your case as we can explain the OIA complaint scheme and how they review complaints.