Cardiff University Support Services
Supporting you at Cardiff University
Cardiff University has a range of confidential student support services teams based in the Centre for Student Life dedicated to helping students make the most of their University experience.
Specialist staff are available to help you in a variety of ways, including:
Looking after your mental health and wellbeing
The Student Health and Wellbeing Team offers evidence-based self-help resources, peer support, events, workshops, therapeutic groups, professional one-on-one therapeutic appointments, and specialised support for those who have experienced violence, abuse, or are facing significant mental health concerns.
If you have serious concerns for yourself or another student, but it's not an emergency you can use the University’s Report and Support online tool - a safe and confidential platform to report harassment, harmful behaviour, and mental health concerns. All reports are handled by trauma-informed specialist practitioners.
Supporting your study
The Academic Study Skills and Mentoring Team offer support and guidance on the transition into student life through the student mentor scheme, they also provide a wide-range of study skills classes and online resources.
Preparing for your future
Student Futures is here to help you stand out and succeed. Whether you need support with your CV LinkedIn, or job applications, want to gain work experience, explore opportunities to study, work or volunteer abroad, or even start your own business.
They offer both online and in-person support to fit around your schedule:
- Student Futures+ – Get career advice anytime on Student Futures+, packed with resources on career planning and employability.
- CV Checker – Upload your CV to our AI-powered CV Checker for instant feedback or book an appointment for tailored advice.
- Drop-in support – Visit the Student Futures Hub (1st floor, Centre for Student Life) Monday to Friday, 09:30 – 16:30 (term time) for CV and cover letter advice, LinkedIn checks, and interview practice with their Student Futures Assistants—no appointment needed!
Accessibility and Adjustments
The Student Disability Service offers advice and guidance to disabled students, facilitates adjustments including exam arrangements, support with Disabled Students' Allowance (DSA) and provides specialist support services, including mental health mentoring, specialist study skills and a support worker team.
Managing your money
The Student Advice and Money Team delivers practical advice and guidance on specialist funding, budgeting and money skills, emergency funds, bursaries and scholarships.
Providing practical advice for living in Cardiff and the UK
Get information and practical advice about living in Cardiff and the UK and advice on immigration and assistance with visas.
Get in touch
The Student Connect Team is your first point of contact if you need any advice, information, or tailored support from Student Life teams.
To get in touch you can:
- visit the Student Connect desk on the ground floor of the Centre for Student Life
- use the online Student Connect portal
- ask the chatbot questions 24/7, when you are logged into the intranet and you see the blue and white chat button on the bottom right hand corner of your screen
- phone on +44 (0)29 2251 8888
If you have serious concerns for yourself or another student, but it's not an emergency you can use the University’s Report and Support online tool - a safe and confidential platform to report harassment, harmful behaviour, and mental health concerns. All reports are handled by trauma-informed specialist practitioners.