What is Give it a Go?

Give it a Go is a programme of activities that are designed to let you try something new and see what University has to offer. There are two types of Give it a Go events, those run by our student groups (clubs, societies, volunteering groups and media groups), and ones run by the SU. The SU runs a variety of Give it a Go sessions, which are mainly trips across the UK – we visit places like Stonehenge, Oxford and the Jurassic Coast at affordable, student prices. We also visit Edinburgh and even overseas trips to places like Amsterdam!

Our clubs, societies, volunteering groups and media groups are run by fantastic student volunteers and there’s something for everyone – from sports like football to ultimate frisbee or societies from cultural societies to baking societies or the wine & cheese society. Their Give it a Go sessions allow you to ‘try before you buy’ so you can meet the society and get a taste of what they do.

You can find all Give it a Go sessions on our page here.

Do I need to be a member of Give it a Go to join in?

No! The magic of Give it a Go is that you can try something without being a member to see if you like it. SU-run events will never need a membership, whereas to stay with student groups beyond the Give it a Go sessions, you will need a membership. The groups will tell you how to get this.

On the Give it a Go page, the list of events is split into two sections. The SU run events are at the top of the page and the student run events are below. They are separated by clear headlines.

How do I sign up to Give it a Go events and trips?

You must be logged into the webpage by clicking on the person shaped icon on the top right-hand corner of the website.

You can find all Give it a Go sessions on our page here.

Click on ‘Buy Tickets’, where you’ll get a messaging asking if you wish to go the basket. From there you can buy your ticket. If you wish to continue browsing and view your basket later, it can be found in the top right-hand corner of the page.

How can I access my ticket?

You’ll be sent an E-ticket to the email address you registered with.

If you don’t get this, please contact giveitago@cardiff.ac.uk.

Do you have a list of societies, clubs, volunteering groups and media groups?
Can non-Cardiff University students sign up to Give it a Go activities/trips?

If it is organised by the Student Union, non-students can come on day trips and events. If a non-student wishes to come to an overnight trip, please email giveitago@cardiff.ac.uk and this will be considered on a case-by-case basis.

If the trip/event is run by a student-led group, please use their contact details to ask them directly.

How do I buy a non-student ticket?

You can set up a guest account here.

Please click on the pink ‘Create a guest account’ button towards the bottom of the page.

From here, you’ll be able to buy the ticket normally. See ‘How do I sign up to a Give it a Go events and trips?’ for details on how to do this.

What should I bring?

If you need to bring anything, it will either tell you on the event page or you’ll receive an email with more details.

I'm trying to buy a ticket but the website is saying 'Product limit reached'. What does this mean?

This means that the trip or event has sold out.

If the event is run by the Student Union, you can sign up for the waiting list here.

If it is a student-run event, contact the group directly to let them know you would like to attend. They will each have their own waiting list processes.

Can I buy tickets in person?

Yes, you can buy tickets from the SU on the Cathays campus.

Tickets are sold from the finance office, which is based on the third floor in the Students' Union. From the stairs, turn left at the 3rd floor going past the round glass office, veering left through the office area. The finance office is clearly marked with an orange sign at the end of the corridor.

Finance is open 10am – 4pm weekdays.

The Give it a Go desk is on the same corridor with a green sign, so do feel free to speak to us if you have any questions. If you are still unsure, please ask the Welcome Centre, and they will be happy to direct you.

My credit/debit card isn't working on the Students' Union website. What should I do?

The biggest cause of problems with credit or debit cards not working is the wrong address being used to authenticate the transaction.

If your card is registered at your family home or non-Cardiff address, try using that address instead. If this doesn’t work, we’d suggest buying tickets in person.

Alternatively, some transfers will flag as being potentially fraudulent. This may happen if the purchase is larger than one you would normally make online. This is not something that is in the Students' Union’s control and this in case we’d suggest buying tickets in person.

I'm having difficulties logging onto the Students' Union website to purchase a ticket. What should I do?

First, check our login support page here.

If this does not answer your query, please email SUweb@cardiff.ac.uk who will help.

You may wish to buy tickets in person whilst the web team address the issue. How to do this can be found in ‘Can I buy tickets in person?’

Can I get a refund?

If the trip is SU run, it is non-refundable. However, you may be able to transfer your ticket to another trip. The details of this can be found in ‘Terms and Conditions’

If it is a student-run event, please contact the group directly.

How do I contact Give it a Go?

The best way to contact Give it a Go for all non-urgent enquires is email.

Email: giveitago@cardiff.ac.uk

Phone: 029 2078 1411

Instagram: @giveitagocsu

Give it a Go office opening times: Mon-Fri, 9am – 5pm

Will the trip or event be cancelled in bad weather?

SU run trips will run in regardless of the weather – this is the UK after all! Please dress appropriately and bring a coat or umbrella.

Of course, in extreme weather we would cancel for your safety. If this happens, we will contact you via email know as soon as possible. You will be informed of your options, which are likely to include moving to another trip, a rescheduled date for the trip you are booked onto or a full refund. A full refund will always be offered.

Student group run sessions may or may not run depending on the weather. Please keep an eye on your emails and contact them directly if you’re not sure if the event is going ahead.

Terms and Conditions

These are our standard terms and conditions for day trips. Each trip will have terms and conditions listed on the event page. In the event of any discrepancies, the terms and conditions on the event page overrule these T&Cs.

The times listed on the event are from when the coach will leave the Students’ Union in the morning, until an approximate arrival back to Cardiff. Arrival times back are subject to traffic, weather, and road conditions, which are beyond our control, meaning we cannot guarantee exact time of arrival.

The trips will go ahead regardless of weather conditions, so please do come prepared. This excludes extreme or dangerous weather; we would of course cancel for your safety. In this event, you would be offered the option between a full refund or a rescheduled date (where it is possible to reschedule).

All Give it a Go events are non-refundable. When you sign up, we pay your money directly to the coach company and/or the attraction, so are bound by refund rules ourselves. In the very rare case that a trip needs to be cancelled by us, you will of course receive a full refund (or opportunity to transfer to another trip).

If you can no longer attend the trip, there may be the opportunity to transfer you tickets to another trip. This will be done on a case-by-case basis by the activities team and is not guaranteed. There will be a £5 admin fee to change trips, plus the difference in price if the trip you are transferring to costs more than the original ticket cost. Requests to transfer tickets after 3pm on the last working day before the trip will not be granted. To enquire about transferring your ticket, please email giveitago@cardiff.ac.uk with your name, student number, the trip that you’d like transferring from and the trip you’d like to be transferred to and we will try our best to assist.

If you will not be catching the return coach, please let your trip leader know. If you will not be catching the outbound coach, please email giveitago@cardiff.ac.uk no later than Friday at 5pm before the trip. If you do not do this, your seat may be forfeited.