Event Information

London is one of the world’s great cities, where centuries of history sit alongside modern culture, iconic landmarks - some of the best shopping in the UK! From the Houses of Parliament and Big Ben to Buckingham Palace and Tower Bridge, there’s plenty to see as you explore the capital.

Wander through the winding streets of Covent Garden, grab some world-food at Borough Market, take a stroll along the South Bank or see the city from above on the London eye. With world-class museums, galleries, shops, theatres and restaurants around every corner, you’ll never be short of something to do.

Important Information and Summary of Terms & Conditions

This is a summary of the terms & conditions for Give it a Go trips. Full terms and conditions can be found here: https://www.cardiffstudents.com/activities/give-it-a-go/faq/ Please note that in the case of any discrepancies, the terms & conditions on this page overrule the full terms & conditions.

1. The times listed on the event are from when the coach will leave the Student Union in the morning, until an approximate arrival back to Cardiff. You will be asked to arrive 15 minutes prior to departure, for boarding, in order to ensure the coach leaves on time. Arrival times back in Cardiff are subject to traffic, weather and road conditions, which are beyond our control, so we cannot guarantee exact time of arrival.
2. The trips will go ahead regardless of weather conditions, so please do come prepared. This excludes extreme or dangerous weather, where we would of course cancel for your safety. In this event you would be offered the option between a full refund or a rescheduled date (where it is possible to reschedule). 
3. All Give it a Go events are non-refundable, with an exception detailed in the bullet point below. When you sign up we pay your money directly to the coach company and/or the attraction, so are bound by refund rules ourselves. In the very rare case a trip needs to be cancelled by us, you will of course receive a full refund (or opportunity to transfer to another trip if you preferred).
4. Where a ticket has been purchased over a month before the trip, you can cancel and receive a refund up to (and including) 7 days after your purchase. To get this refund, please email [email protected] with your name, student number and trip you would like to be refunded.
5. If you can no longer attend the trip, there may be the opportunity to transfer you tickets to another trip. This will be done on a case by case basis and is not guaranteed. There will be a £5 admin fee to change trips, plus the difference in price if the trip you are transferring to costs more than the original ticket cost. Requests to transfer tickets after 3pm on the last working day before the trip will not granted. For the avoidance of doubt, the last working day is the Friday prior to the trip, unless that Friday is a bank holiday in Wales, in which case it would be the day prior. Transfers must be between trips in the same academic year. To enquire about transferring your ticket, please email [email protected] with your name, student number, the trip that you’d like transferring from and the trip you’d like to be transferred to and we will try our best to assist.
6. If you will not be catching the return coach, please let your trip leader know. If you will not be catching the outbound coach, please email [email protected] no later than Friday at 5pm before the trip. If you do not do this, your seat may be forfeited.  
7. We understand that some students have caring responsibilities. Children, when accompanied by an adult, can attend day trips where appropriate. Please contact [email protected] prior to purchasing tickets with the age of your child/children and the trip(s) you wish to attend to check suitability. Children will need their own ticket for the trip, but we will reserve seats for them next to their parent / responsible adult free of charge.
8. By purchasing a Give It a Go ticket, your details will be added to our Give It a Go participant list. This allows us to contact you about future Give It a Go activities and similar trips. You can opt out of these communications at any time by emailing [email protected]  
9. During the trip, we may take group photos. These may be shared with other participants on the trip and may be used on the Students’ Union social media, website and other channels. By being in group photos, you agree to your image being shared in this way. You will never be forced or expected to join a group photo if you’d prefer not to.
10. The order of the trip is subject change due to traffic, parking and other issues beyond our control

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