How we keep you safe in our venues

Y Plas night club is one of the largest Students’ Union clubs in the UK. Each week, on average 8,000 students attend the popular club nights – we are proud that these events are a core part of the Cardiff student experience for a large proportion of the student body.

Supporting students to have fun in a safe manner will always be a fundamental part of how we organise and deliver events. As a not-for-profit venue, we invest heavily in safety initiatives which we have outlined below. In return, we require our attendees to help keep themselves and others in the club safe by playing their part to keep the student community safe and ensuring at all times, their behaviours in the club are in line with our code of practice.

Whilst serious incidents in our clubs are minimal, we are aware that damaging and, on occasion, harmful activity can still occur. We take all reports of inappropriate, harmful and unlawful behaviours incredibly seriously and want to encourage any student who experiences these types of behaviours to report it. Our staff and security team are on hand during events to handle complaints, if you do not feel comfortable reporting at the time, please see the reporting and accessing support section below.

Quick links

Safety Initiatives

Cardiff Students’ Union has been working with local partners for many years to deliver other initiatives that will help to safeguard your personal safety at night. These initiatives are available for any Cardiff University student to use:

Safety Bus

We have partnered with South Wales Police to deliver the Cardiff Safety Bus. The bus patrols the city centre every Wednesday, Friday and Saturday night and will provide help to anyone who needs it.

Private Medical Staff

During each club night event, we pay for private medically trained staff, with trained paramedics, to be in our venues to support with any medical issues that occur.

Safe Taxi Scheme

No matter where students are in Cardiff, you can get home safely with just your student card thanks to our Safe Taxi Scheme. We work in partnership with Veezu to help students get home safely without any cash. Find more information about the scheme here.

Where You At app

Brand new for 2024, we’re working in partnership with the Where You At app. The app helps you stay connected and find your friends in our venues. You will have access to offline venue maps, friend finding and event information – you can also send pings to notify friends of your location offline. Keep connected and enjoy your night!

Download the app

Drink Spiking Testing Kits

We take the personal safety of our attendees very seriously. Drink spiking with drugs is incredibly uncommon. Spiking by injection is even more uncommon. There has been a significant amount of media exposure contributing to a very real fear. Research however suggests that it is actually very rare.

If you believe you have been spiked in our venues, please report to a staff member who will alert the onsite paramedic for assistance. We have invested in drink testing kits to give you immediate testing options at our venues and would encourage any student who is concerned about themselves or a friend at our events to speak to a staff member to access one of these.

Please do not be hesitant of taking a spiking test kit in the Union, no action will be taken as a result of a positive test for drugs taken knowingly. Medical staff are employed for your safety.

Drink Toppers

Drink Toppers & Bottle Stops are available free of charge at all our bars for anyone who wants added drink protection. Please help yourself or ask a member of our bar team.

*Shot glasses don't have lids available due to the size of the glass.

Security staff

We employ a large security team to ensure the safety of attendees at events. This includes several dedicated positions in observational roles to watch for, and act on, inappropriate behaviour.

Searches on Entry

We conduct random searches as a condition of entry. For occasional events, sniffer dogs are utilised to support the identification of illegal substances. We have a zero-tolerance approach to possession of drugs in our venues, those caught can face a lifetime ban to all events (club nights, gigs and external events) and we may report to the police.

Extensive CCTV and Body Cameras

We have invested heavily in a CCTV system that has over 300 cameras in operation across our venues. On top of this, many of our security staff will be wearing body cameras to support gaining footage of incidents where required to aide police investigations.

Staff Training Programme

We’re developing our staff training programme to include information about how to handle inappropriate behaviours and to spot signs of drink tampering.

These initiatives are regularly reviewed to understand the effectiveness and we welcome any feedback or improvement suggestions by emailing SUCustomerService@cardiff.ac.uk.

Student Behaviour Expectations

To ensure all our club night and event goers can enjoy themselves in a safe manner, we require all attendees to always behave in an appropriate and respectful manner. If behaviours fall short of our Code of Practice, you will be ejected from the venue and may face a venue exclusion/ban for periods ranging from four weeks to a permanent lifetime ban, we may also pass information about the incident on to the police or to the University complaints procedures.

Examples of activity that will not be tolerated in our venues

... And will result in persons being asked to leave the premises and likely to face a ban.

  • Intimidating or abusive behaviour
  • Sexual harrassment
  • Pushing or shoving
  • Violence or aggression of any kind
  • Throwing bottles, cups or vessels, or intentional drinks throwing
  • Horseplay (rough, boisterous behaviour)
  • Failure to comply with a request of staff
  • Possession of illegal substances and/ or spiking of others with illegal substances
  • Possession of any kind of weapon

Length of bans and any subsequent action will be determined on a case by case basis depending on the specifics of the incident.

However, students and guests attending events are advised that the venue has an absolute zero tolerance to drugs, as well as abusive or aggressive behaviour to any members of staff.

Spiking

Read our new guidance below, developed in partnership with South-Wales Police.

Spiking advice for yourself or a friend

Other information about our venues

Lost property

We experience a large volume of lost property handed in at our venues. Please do take care to look after your belongings and check them into our cloakroom if required. If you have lost an item please visit the Welcome Centre on the 2nd floor of the Students' Union, Cathays or email Studentsunion@cardiff.ac.uk and we will aim to identify and return your property as soon as possible. We aim to keep any lost property for a minimum of 2 weeks from when it is handed in. If you spot a phone, purse or belonging in our venues, please hand into Welcome Centre on the 2nd floor of the Students' Union, Park Place.

Queue Management

Due to the popularity of our events and our requirement to carry out checks as conditions of entry, you may be required to queue to gain access. Please be respectful of you fellow students and security staff when in queuing lanes. We want to get you to the dance floor as fast as possible!

Leaving our venues

Please leave our venues in a respectful manner and listen to instructions from security.

Reporting and accessing support

There are wide-ranging reporting and support services that are in place for students if incidents occur. This can be dependent on the nature of the incident and if you are looking for an investigation to take place or wanting to give feedback on the service or event.

Reporting

Would you like to report what has happened to South Wales Police? If this is the right option for you, please find ways to contact the police below:

You can report anything suspicious, or any situation that makes you concerned about your safety or the safety of others. You can contact South Wales Police on 101 or contact the emergency services on 999 if you think you are in immediate danger. You can also report an incident to South Wales Police online:

If you have experienced any kind of violence, abuse, or unacceptable behaviour and you would like support, we can help. Please find some related support links below.

Report and Support

Report and Support is an online tool to report incidents of violence, abuse, threats, hate crime and mental health concerns to access support. It can also be used by staff and members of the public to report on behalf of or in relation to Cardiff University students.

Users can choose to make a report anonymously or give details about themselves. There is also an option to report on behalf of someone else. You can access the Report and Support tool here.

Responsibility for responding to and providing support to those who use the Report and Support tool will sit in the Student Support Intervention Team. This new team combines two existing teams: the Disclosure Response team and the Student Intervention team.

Feedback on our services

If you have any suggestions or improvements on the running of our services, please do get in touch with our customer services team who will be able to pass you onto our relevant teams

Email: SUCustomerService@cardiff.ac.uk

Sut rydym yn eich cadw'n ddiogel

Clwb nos Y Plas yw un o'r clybiau Undeb Myfyrwyr mwyaf yn y DU. Pob wythnos mae tua 8,000 o fyfyrwyr yn mynychu ein nosweithiau poblogaidd - ac rydym yn falch fod y digwyddiadau yma'n rhan fawr o brofiad llawer o'n myfyrwyr yma yng Nghaerdydd.

Bydd cefnogi myfyrwyr i gael hwyl mewn modd diogel o hyd yn sylfaenol i sut rydym yn trefnu a'n cynnal digwyddiadau. Fel lleoliad nid-er-elw rydym yn buddsoddi'n fawr mewn ymgyrchoedd diogelwch sydd wedi'u hamlinellu isod. Rydym hefyd yn gofyn i fynychwr helpu cadw eu hunain ac eraill yn y clwb yn ddiogel trwy chwarae eu rhan a sicrhau bod eu hymddygiad yn dilyn ein codau ymarfer ar bob adeg.

Er bod digwyddiadau difrifol yn ein clybiau yn anarferol, rydym yn ymwybodol y gall gweithgarwch niweidiol ddigwydd ar adegau. Rydym yn cymryd pob adroddiad o ymddygiad anaddas, niweidiol, neu anghyfreithiol o ddifrif ac rydym am annog unrhyw fyfyriwr sy'n profi'r math yma o ymddygiad i wneud adroddiad. Mae ein staff a thîm diogelwch wrth law yn ystod digwyddiadau er mwyn delio â chwynion, ond os nad ydych yn teimlo'n gyfforddus i adrodd digwyddiad ar y pryd, gwelwch yr adran adrodd a chefnogaeth isod.

Dolenni defnyddiol

Mentrau Diogelwch

Mae Undeb Myfyrwyr Caerdydd wedi bod yn gweithio gyda phartneriaid lleol am flynyddoedd er mwyn darparu mentrau sy'n helpu eich diogelu gyda'r nos. Mae'r mentrau canlynol ar gael i fyfyrwyr Prifysgol Caerdydd eu defnyddio:

Bws Diogelwch

Rydym wedi partneru gyda Heddlu De Cymru i sefydlu Bws Diogelwch Caerdydd. Mae'r bws yng nghanol y ddinas ar nosweithiau Mercher, Gwener, a Sadwrn a bydd yn darparu cymorth i unrhyw sydd ei angen.

Staff Meddygol Preifat

Yn ystod pob digwyddiad clwb nos, rydym yn talu ar gyfer staff meddygol preifat, gyda pharafeddygon hyfforddedig, yn ein lleoliadau i gefnogi gydag unrhyw broblemau meddygol sy'n codi.

Cynllun Tacsi Diogel

Dim ots ble yng Nghaerdydd ydych, gallwch gyrraedd adre gyda'ch cerdyn myfyriwr yn unig diolch i'n Cynllun Tacsi Diogel. Rydym yn gweithio mewn partneriaeth gyda Veezu i helpu myfyrwyr i gyrraedd adre'n ddiogel heb arian. Dysgwch fwy am y cynllun yma.

Ap Where You At

Yn newydd ar gyfer 2024, rydym yn gweithio mewn partneriaeth ag ap Where You At. Mae'r ap yn eich helpu i gadw mewn cysylltiad a dod o hyd i'ch ffrindiau yn ein hadeilad. Bydd gennych fynediad at fapiau all-lein, adnodd canfod ffrindiau, a gwybodaeth ddigwyddiad - gallwch hefyd anfon pings er mwyn rhannu eich lleoliad gyda ffrindiau all-lein. Cadwch mewn cysylltiad a mwynhewch eich noson!

Lawrlwythwch yr ap

Citiau Profi Sbeicio Diodydd

Rydym yn cymryd diogelwch ein mynychwyr o ddifrif. Mae sbeicio diodydd gyda chyffuriau yn hynod anghyffredin. Mae sbeicio gyda phigiad hyd yn oed yn fwy anghyffredin. Mae tipyn o drafodaeth am y mater yn y wasg wedi cynyddu pryderon am y drosedd real yma. Ond mae ymchwil yn awgrymu ei fod yn anghyffredin iawn.

Os credwch eich bod wedi cael eich sbeicio, adroddwch y mater i aelod o staff a fydd yn rhoi gwybod i'r parafeddyg ar y safle. Rydym wedi buddsoddi mewn citiau profi diodydd er mwyn rhoi'r opsiwn i chi brofi ar unwaith yn ein hadeilad, ac mi fydden yn annog unrhyw fyfyriwr sy'n pryderi am eu hunain neu ffrind i siarad gydag aelod o staff er mwyn cael mynediad at y rhain.

Peidiwch boeni am wneud prawf sbeicio yn yr Undeb, ni fyddwn yn cymryd unrhyw gamau o ganlyniad i brawf positif ar gyfer cyffuriau gwnaethoch eu cymryd yn bwrpasol. Mae staff meddygol wedi'u cyflogi ar gyfer eich diogelwch.

Topwyr Diodydd

Gweinir pob diod gyda chaead*. Mae stopwyr poteli ar gael am ddim o bob bar ar gyfer unrhyw un sydd am ddiogelu eu diodydd ymhellach.

*Nid oes gan wydrau 'shots' caeadau oherwydd eu maint.

Staff Diogelwch

Rydym yn cyflogi tîm diogelwch mawr er mwyn sicrhau eich diogelwch yn ein digwyddiadau. Mae hyn yn cynnwys sawl aelod o staff wedi'u gosod mewn mannau arsylwi er mwyn gwylio am, a gweithredu os fydd, ymddygiad anaddas.

Chwilio wrth y Fynedfa

Rydym yn chwilio ar hap fel amod mynediad. Ar gyfer rhai digwyddiadau, bydd cŵn synhwyro cyffuriau yn cefnogi ein gwaith wrth ddod o hyd i sylweddau anghyfreithlon. Mae gennym bolisi dim goddefgarwch tuag at gyffuriau yn ein hadeilad, a gall y rheiny sy'n cael eu dal wynebu gwaharddiad oes o bob digwyddiad (clwb nos, gig, a digwyddiadau allanol), ac efallai fe wnawn adrodd y mater i'r heddlu.

Teledu Cylch Cyfyng a Chamerŵu Corff

Rydym wedi buddsoddi mewn system teledu cylch cyfyng gyda dros 300 o gamerau ar draws ein hadeilad. Ar ben hyn, bydd llawer o'n staff diogelwch yn gwisgo camerau corff i gynorthwyo gyda thystiolaeth os bydd digwyddiad yn arwain at ymchwiliad heddlu.

Rhaglen Hyfforddi Staff

Rydym yn datblygu rhaglen hyfforddi staff i gynnwys gwybodaeth ar sut rydym yn delio gydag ymddygiad anaddas a'n adnabod arwyddion o sbeicio diodydd.

Mae'r mentrau yma'n cael eu hadolygu'n rheolaidd er mwyn deall eu heffeithiolrwydd, ac rydym yn croesawu unrhyw adborth neu awgrymiadau am wellianau trwy e-bost at SUCustomerService@caerdydd.ac.uk.

Disgwyliadau Ymddygiad Myfyrwyr

Er mwyn sicrhau bod ein holl ymwelwyr yn mwynhau eu hunain yn ddiogel, rydym yn gofyn i bawb ymddwyn mewn modd addas a pharchus. Os nad yw'ch ymddygiad yn dilyn ein Cod Ymddygiad, byddwch yn cael eich tynnu o'r lleoliad a gallwch wynebu gwaharddiad am gyfnod o bedwar wythnos i oes. Gallwn hefyd drosglwyddo gwybodaeth am ddigwyddiad at yr heddlu neu'r Brifysgol.

Dyma rhai esiamplau o ymddygiad na fyddwn yn ei oddef

...Ac a all arwain at dynnu person o'r lleoliad a'u gwahardd.

  • Ymddygiad bygythiol neu gamdriniol
  • Aflonyddu rhywiol
  • Gwthio
  • Trais neu ymddygiad ymosodol o unrhyw fath
  • Taflu poteli, cwpanau, neu ddiodydd ar bwrpas
  • Ymddygiad afreolus neu wyllt
  • Methiant i ddilyn cyfarwyddiadau staff
  • Meddiant sylweddau anghyfreithlon a/neu sbeicio eraill gyda sylweddau anghyfreithlon
  • Meddiant unrhyw fath o arf

Bydd hyd waharddiadau a chamau eraill yn cael eu penderfynu fesul achos yn ddibynnol ar fanylion y mater.

Cynghorir myfyrwyr ac ymwelwyr eraill bod gennym bolisi dim goddefgarwch tuag at gyffuriau, ynghyd ag ymddygiad camdriniol neu ymosodol tuag at unrhyw aelod o staff.

Sbeicio

Darllenwch ein cyngor newydd isod, wedi'i ddatblygu mewn partneriaeth gyda Heddlu De Cymru.

Cyngor sbeicio i chi'ch hun neu ffrind

Gwybodaeth arall am ein lleoliadau

Eiddo Coll

Rydym yn derbyn llawer o eiddo coll yn ein hadeilad. Gofalwch am eich eiddo a gadewch eitemau yn yr ystafell gotiau os oes angen. Os ydych wedi colli unrhyw beth, ewch i'r Ganolfan Groeso ar 2il lawr Undeb y Myfyrwyr, Cathays, neu e-bostiwch Studentsunion@caerdydd.ac.uk a byddwn yn ceisio dod o hyd i'ch eiddo a'i ddychwelyd cyn gynted â phosibl. Ein nod yw cadw eiddo am isafswm o 2 wythnos. Os dewch o hyd i ffôn, pwrs, neu ddarn arall o eiddo, rhowch e i'r Ganolfan Groeso ar 2il lawr Undeb y Myfyrwyr, Plas y Parc.

Rheoli'r Ciw

Oherwydd poblogrwydd ein digwyddiadau a gan ein bod yn chwilio ar hap wrth i bobl dod i mewn, efallai y bydd angen i chi giwio er mwyn dod i mewn. Byddwch yn barchus tuag at eich cyd-fyfyrwyr ac aelodau o staff wrth giwio. Rydyn am eich cael i mewn i'r adeilad mor gyflym â phosibl hefyd!

Gadael ein Hadeilad

Gadewch ein hadeilad mewn modd trefnus a gwrandewch ar gyfarwyddiadau'r tîm diogelwch.

Adrodd digwyddiad a derbyn cefnogaeth

Mae yna amrywiaeth o wasanaethau adrodd a chefnogaeth ar gael i fyfyrwyr os fydd rhywbeth yn digwydd. Gall hyn fod yn ddibynnol ar natur y mater ac os ydych eisiau ymchwiliad i'r mater neu am roi adborth ar wasanaeth neu ddigwyddiad.

Adrodd

Hoffech adrodd rhywbeth i Heddlu De Cymru? Os taw dyma'r opsiwn cywir i chi, gwelwch fanylion cyswllt yr heddlu isod.

Gallwch adrodd unrhyw beth amheus, neu unrhyw sefyllfa sy'n gwneud i chi bryderu am eich diogelwch chi neu eraill. Gallwch gysylltu â Heddlu De Cymru ar 101 neu'r gwasanaethau brys ar 999 os ydych mewn perygl uniongyrchol. Gallwch hefyd adrodd digwyddiadau i Heddlu De Cymru ar-lein:

Os ydych wedi profi unrhyw fath o drais, cam-drin, neu ymddygiad annerbynniol a hoffech gefnogaeth, gallwn helpu. Dewch o hyd i gefnogaeth isod.

Adrodd a Chymorth

Mae Adrodd a Chymorth yn offeryn ar-lein i adrodd am ddigwyddiadau o drais, cam-drin, bygythiadau, troseddau casineb a phryderon iechyd meddwl er mwyn cael mynediad at gymorth. Gall staff ac aelodau’r cyhoedd hefyd ei ddefnyddio i adrodd ar ran neu mewn perthynas â myfyrwyr Prifysgol Caerdydd.

Gall defnyddwyr ddewis gwneud adroddiad yn ddienw neu roi manylion am eu hunain. Mae yna hefyd opsiwn i adrodd ar ran rhywun arall. Gallwch gael mynediad at yr offeryn Adrodd a Chymorth yma.

Bydd cyfrifoldeb am ymateb i’r rhai sy’n defnyddio’r offeryn Adrodd a Chymorth a darparu cymorth iddynt yn nwylo’r Tîm Ymyrraeth Cymorth i Fyfyrwyr. Mae'r tîm newydd hwn yn cyfuno dau dîm presennol: y tîm Ymateb i Ddatgeliadau a'r tîm Ymyrraeth i Fyfyrwyr.

Adborth ar ein gwasanaethau

Os oes gennych unrhyw awgrymiadau neu wellianau ar gyfer ein gwasanaethau, rhowch wybod i'n tîm gwasanaeth cwsmeriaid a fydd yn trosglwyddo eich neges at y tîm perthnasol.

E-bost: SUCustomerService@caerdydd.ac.uk