Contact Us
The Students’ Union building is open for access to the retail units on the ground floor and the University's Covid-19 Screening Service on the 2nd floor. Further details of opening hours and availability of services are provided below.
Please remember we remain at the heart of the student experience during this time and are still here to support you
Students' Union (General Enquiries)
At present and in line with government guidance on Novel Coronavirus (COVID-19), there have been changes to our activities and services. You can find this information below along with opening times and contact information.
Feedback
You can leave feedback via our feedback page - this will ensure your feedback reaches the relevant department. Alternatively you can contact Customer Service by e-mailing sucustomerservice@cardiff.ac.uk
Press enquiries
Our dedicated press team will be happy to help with any media enquiries. The mailbox will be monitored Monday – Friday from 09:00 – 17:00, there will be limited out of hours access. Please state clearly your publication and any deadlines you are working to and we will aim to get back to you as soon as possible.
Email: SUPress@Cardiff.ac.uk
Accessibility information:
Park Place Lift - Cardiff University have installed a new permanent lift at the Park Place entrance to the Students’ Union. The lift is accessible from both entrances of the Students’ Union building. However, these will not be available when the building is closed from 24th December - 4th January.
General
Food and Drink
Please note opening times may be subject to change depending upon Government restrictions. You can view the latest Covid-19 Government regulations for Wales at gov.wales/coronavirus
| Area |
Status |
Times |
Contact |
| The Taf |
Closed |
The Taf will reopen when Government regulations allow. |
|
| The Food Court |
Closed |
Closed until further notice |
|
| Y Plas |
Closed |
|
|
Study Spaces
| Area |
Status |
Times |
Contact |
| Study Cafe |
Closed |
Closed 18th December and will reopen subject to easing Government regulations. |
|
| Level One |
Closed |
Closed until further notice |
|
| Y Plas |
Closed |
Closed until further notice |
|
| The Lounge |
Closed |
|
For printing please check with Library Services or visit the Print Centre |
Activities and Services
Ground Floor
| Area |
Status |
Times |
Contact |
| Love Cardiff and Post Office |
Closed |
Closed Friday 18th December and will reopen when government restrictions allow.
Online store is open.
Orders will be processed in 10 working days |
LoveCardiff@Cardiff.ac.uk
Follow us on Instagram for the latest news
@LoveCardiffSU |
| Cardiff Student Letting |
Open |
Monday - Friday
09:00 - 17:00
Open by appointment only. Please email with enquiries. |
CardiffStudentLetting@Cardiff.ac.uk |
| Blackwells |
Closed |
Closed Friday 18th December and will reopen when government restrictions allow.
|
Visit the website |
| Co-Op |
Closed |
Closed until further notice
| |
| Repair IT |
Open |
Monday - Friday
09:00 - 17:00
|
repairitcardiff@gmail.com |
| Yume Hair & Beauty |
Closed |
Salon is closed and will reopen when government restrictions allow. |
Visit the website
Contact: 02920233270 |
| Acute Barbers |
Closed |
Actue is closed and will reopen when government restrictions allow. |
acutebarbers@hotmail.com
Contact: +44 (0)2921 329094 |
| Print Centre |
Open |
Store closed but you can
order online
or visit Print Centre, 6 Windsor Place, CF10 3BX |
union@printcentrecardiff.com
Contact: 02920 233225 |
| Kodak |
Open |
Store closed but you can
order online |
union@printcentrecardiff.com
Contact: 02920 233225 |
| Santander |
Closed |
Closed until further notice |
|
| The Bagel Place |
Open |
Monday - Sunday
08:30 - 21:00
|
|
| Breatos |
Open |
Monday - Sunday
10:00 - 20:00
|
|
| The Falafel House |
Open |
Monday - Friday
09:00 - 15:45
Saturday - Sunday
10:30 - 15:45 |
Order online
Visit their Facebook Page |
| Bubble Boba |
Open |
Monday - Sunday
11:00 - 19:30
Collection Only |
Order online
Visit their Facebook Page |
Sabbatical Officers
Strategic Management Team
Student Members Complaints Procedure
The Student Members Complaints Procedure outlines the procedures for complaints, discipline and appeals.
Student Members Complaints Procedure
If you would like to submit feedback please follow the link to ensure your feedback is received by the relevant department:
Submit feedback
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