Contact Us
In line with Welsh Government guidelines, the Students’ Union building is open for food and drink services including table bookings in The Taf, study space and refreshments in our Study Caffi, access to the retail units on the ground floor and the University's Covid-19 Screening Service on the 2nd floor. Further details of opening hours and availability for services are provided below.
Students' Union (General Enquiries)
At present and in line with government guidance on Novel Coronavirus (COVID-19), there have been changes to our activities and services. You can find this information below along with opening times and contact information.
Feedback
You can leave feedback via our feedback page - this will ensure your feedback reaches the relevant department. Alternatively you can contact Customer Service by e-mailing sucustomerservice@cardiff.ac.uk
Press enquiries
Our dedicated press team will be happy to help with any media enquiries. The mailbox will be monitored Monday – Friday from 09:00 – 17:00, there will be limited out of hours access. Please state clearly your publication and any deadlines you are working to and we will aim to get back to you as soon as possible.
Email: SUPress@Cardiff.ac.uk
Accessibility information:
Park Place Lift - Cardiff University have installed a new permanent lift at the Park Place entrance to the Students’ Union. The lift is accessible from both entrances of the Students’ Union building.
General
| Area |
Status |
Times |
Contact |
| Welcome Centre |
Open |
Monday - Friday
09:00 - 17:00 |
Telephone: 029 2078 1400
StudentsUnion@Cardiff.ac.uk |
| Cardiff Students' Union at Heath Park |
Open |
Monday - Friday
09:00 - 17:00 |
SUHeathPark@Cardiff.ac.uk |
| Multi Faith Prayer Room |
Open |
Monday - Sunday
09:00 - 18:00 |
Change to Open 24/7 Monday to Sunday |
| Customer Service |
Open |
Monday - Friday
09:00 - 17:00
Online access only |
SUCustomerService@Cardiff.ac.uk |
Food and Drink
Please note opening times may be subject to change depending upon Government restrictions. You can view the latest Covid-19 Government regulations for Wales at gov.wales/coronavirus
| Area |
Status |
Times |
Contact |
| The Taf |
Open |
Monday-Sunday, 16:00 until late.
Advance bookings only. |
View menus and events |
| Starbucks |
Open |
Available for delivery to your table in the Study Caffi.
Monday-Sunday 09:00-14:30 |
Download our app to order. |
| Y Plas |
Closed |
|
View our full list of events here. |
Study Spaces
| Area |
Status |
Times |
Contact |
| Level One |
Closed |
Closed until further notice |
|
| The Lounge |
Open |
|
For printing please check with Library Services or visit the Print Centre |
Activities and Services
Ground Floor
Sabbatical Officers
Strategic Management Team
Student Members Complaints Procedure
The Student Members Complaints Procedure outlines the procedures for complaints, discipline and appeals.
Student Members Complaints Procedure
If you would like to submit feedback please follow the link to ensure your feedback is received by the relevant department:
Submit feedback
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