Latest updates

We are currently following the guidance from the government and Public Heath Wales in relation to the Novel Coronavius (COVID-19) and mass public gatherings. 

Cardiff University Students’ Union is the host venue for live music events; this means that tour promoters book our venue to host their gigs. We sell tickets for these events on our website, but tickets are also sold by other online ticket venders. 

The decision to go ahead with an event, cancel it or postpone will be made by the artist and tour promoter based on guidance from the government and Public Heath Wales and our own internal policies as a host venue.  

Event updates 

If you’re unsure where you purchased your ticket from, please check your email confirmation.  

For gigs that proceed as planned, no refunds will be issued to customers who choose not to attend.  

We would recommend following artists on social media for the latest updates and announcements.  


Cancelled Events

Tickets bought from cardiffstudents.com:

if the event has been cancelled by the promoter, we will issue a refund (excluding booking fee and postage).  

You will have received an email confirmation from our website when you purchased. If you are unable to locate this in your inbox, please check your junk folder, or log into our website using your guest account and check your purchase history by clicking on the basket in the top right corner.  

Tickets bought from other ticket vendors:  

You will need to contact the vendor you purchased your tickets from or check their website to find out what their cancellation policy is.  


Postponed Events 

In the event that the event is postponed rather than cancelled:  

Tickets bought from cardiffstudents.com:  

All tickets will be valid for the new date.  

You will be contacted via the email address connected to your guest or student account that you made the booking through. 

Tickets bought from other ticket vendors:  

You will need to contact the vendor you purchased your tickets from or check their website to find out what their policy is.  


Latest Updates

 

Event Current Status Details
Gabrielle Aplin Postponed This event has been postponed until 8th March 2021. All tickets purchased will remain valid for the rescheduled show.
Fish Postponed This event has been postponed until 14th February 2021. All tickets purchased will remain valid for the rescheduled show. If customers are unable to attend on the rescheduled date, please get in touch to arrange a refund before Friday 3rd April. For tickets purchased from cardiffstudents.com, please email SUEvents@cardiff.ac.uk. For all other tickets, please contact the relevant ticket vendor.
King King Postponed This event has been postponed until 7th February 2021. All tickets purchased will remain valid for the rescheduled show. If customers are unable to attend on the rescheduled date, please get in touch to arrange a refund before Friday 10th April. For tickets purchased from cardiffstudents.com, please email SUEvents@cardiff.ac.uk. For all other tickets, please contact the relevant ticket vendor.
The Boomtown Rats Postponed The Promoter & Band are asking for the patience of their fans while logistcs are mapped out for the 2nd postponement of our show in October. We hope to announce a new date over the coming week. All tickets will remain valid for the rescheduled show. Both AGMP and The Boomtown Rats would like to thank all ticket-holders for their patience and understanding at this time and we all look forward to seeing them as soon as possible. Stay safe and well in the meantime.
The Hunna Postponed This event has been postponed until the 14th April 2021. All tickets purchased will remain valid for the rescheduled show. If customers are unable to attend on the rescheduled date, please get in touch to arrange a refund before 22nd May. For tickets purchased from cardiffstudents.com, please email SUEvents@cardiff.ac.uk. For all other tickets, please contact the relevant ticket vendor.
The Undertones Postponed This event has been postponed until 18th March 2021. All tickets purchased will remain valid for the rescheduled show. If customers are unable to attend on the rescheduled date, please get in touch to arrange a refund before Friday 10th April. For tickets purchased from cardiffstudents.com, please email SUEvents@cardiff.ac.uk. For all other tickets, please contact the relevant ticket vendor.
Enter Shikari Postponed This event has been postponed until 11th June 2021. All tickets purchased will remain valid for the rescheduled show.
Secret Affair Postponed This event has been postponed until 2nd May 2021. All tickets purchased will remain valid for the rescheduled show. Both AGMP and Secret Affair would like to thank all ticket-holders for their patience and understanding at this time and we all look forward to seeing them in May. Stay safe and well in the meantime.
The Sweet (11th Dec 2020) Postponed The Gig Cartel have informed us that The Sweet has now been postponed to 17th Dec 2021. All tickets remain valid for the new date. Customers unable to attend the rescheduled date should contact their original point of purchase for a refund..
From the Jam (14th Nov 2020) Postponed This show has been postponed until the 16th Oct 2021.All tickets remain valid for the new date. Customers unable to attend the rescheduled date should contact their original point of purchase for a refund.
Becky Hill (28th Nov 2020) Postponed This show has been postponed until the 20th May 2021. All tickets remain valid for the new date.