Monday 12:00 - 14:00
Tuesday 12:00 - 14:00
Wednesday 12:00 - 14:00
Thursday No Drop-in
Friday 12:00 - 14:00
Monday 13:00 - 14:00
Tuesday No Drop-in
Wednesday 13:00 - 14:00
Thursday No Drop-in
Friday 13:00 - 14:00
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
+44 (0)2920 781410
Always remember to put your rubbish out on the correct day! The council will collect your waste free of charge but expect you to follow certain rules. Recycling and food waste will be collected once a week. Recycling should be placed in green bags issued by the council (also available at Cardiff University Students Union) and food waste should be placed in food bags, inside the brown food bin. General waste is ordinarily collected every 2 weeks and should be placed in your black wheelie bin or the red and white striped bags depending on what the council has issued you.
Waste should not be put out earlier than 4:30pm the day before collection and bins must be brought back in no later than 9am the day after collection. Not following these rules can be classed as littering. As littering is a criminal offence, the council can issue a fixed penalty notice (a fine) of £100.
The bad news is, there is no appeals process for receiving a fine for littering. The council issue the fine or the fixed penalty notice as an alternative to court action. You can choose not to pay the fine, however the council are likely to continue with a court action against you.
If the council proves their case, this can result in you being liable for costs that exceed the original fine of £100.
Though there is no appeal process, it is important that you dispute the fine if any of the information is incorrect. If the letter is addressed to someone who does not live at the property, let the council know. If in any doubt, please feel free to contact Student Advice.
More information on this and waste collection can be found at www.cardiffdigs.co.uk.
The most common complaint from Cardiff Council’s Pollution Control department is that of noisy neighbours. If you have a problem with noisy neighbours it is advisable to try and resolve the matter informally. You may find it useful to discuss the matter with an adviser at Student Advice. If it is an ongoing problem, it is important to keep a detailed log of all the incidents as you may wish to make a complaint to Pollution Control at Cardiff County Council on 02920871650. More information is available at www.cardiffdigs.co.uk (under Community relations).
If you drive a car in Cardiff you will obviously need a parking space. However, some areas are resident parking only. If your student house is in a resident parking area, you will need to apply for a permit from Cardiff Council.
At the end of your tenancy, remember to take final meter readings and to inform the utility companies of your forwarding address so you can obtain the final bill. Many housing contracts state that all bills need to be paid in full before the deposit is returned.
It is advisable to check the condition of the property and all items on the inventory in the presence of the landlord to avoid any disputes over damage. If you are concerned that a dispute will arise, it is advisable to take photographs of the property (inside and out) when you leave.
If your Landlord decides to withhold your deposit, in part or in full, and you disagree with this you should immediately contact the tenancy deposit scheme with which it is protected. There are strict deadlines for reporting a dispute, or you may lose the protection of the scheme. Contact Student Advice for information.
© Cardiff Union Services Ltd - Company number 02287517
Open 24 hours a day
+44 (0) 29 2078 1400
Cardiff University Students' Union, Park Pl, Cardiff CF10 3QN