HOW CAN I COMPLAIN?
One effective way of complaining is to e-mail the relevant people who are responsible for your education and who have the power to bring the dispute to an end.
Those people include:
Our Vice Chancellor - Dr David Grant.
President of UUK (representative body of all Universities) - Professor JD Bone
Government's Minister for Higher Education - Bill Rammell
The General Secretary of the AUT - Sally Hunt
If you copy and paste the below e-mail addresses into an e-mail, then copy and paste the text of the complaint, making amendments according to your circumstances, then you'll be able to make your voice heard. Please let the Students' Union know of any replies.
rammellb@parliament.uk
enquiries@ucea.ac.uk
D.Bone@liverpool.ac.uk
v-c@cf.ac.uk
hq@aut.org.uk
sally.hunt@aut.org.uk
[INSERT DATE]
Dear Vice Chancellor, Professor Bone, Mr Rammell and Mrs Hunt,
I am writing to formally lodge a complaint about the standard of my education at Cardiff University.
[PLEASE FILL IN YOUR OWN SPECIFIC COMPLAINT HERE]
I ask that you put an end to the dispute over lecturers pay and restore the full educational experience that I deserve at this important time.
Yours sincerely,
[NAME]
[ADDRESS]
[COURSE]
OTHER MEANS TO COMPLAIN
The University has its own Students' Complaint Procedure. This can be activated by any regaistered student of Cardiff University. Please contact Russell Simpson or Gemma Long (College Presdients) in the Students' Union for further information and guidance.
